Technical Support Coordinator

The Technical Support Coordinator, under the direction of the Manager, IST Infrastructure, is accountable for ensuring that technical support for both external and internal end users is delivered in a professional, timely manner. Support primarily includes installation, configuration, maintenance and troubleshooting of workstations, servers, networking equipment and related applications. This position also needs to be available for out-of-hours systems support.

The ideal candidate has a post secondary degree/diploma in IT and a minimum of two years related experience with a focus on Helpdesk or Desktop Support in an IBM/Cisco hardware and Microsoft Windows O/S environment. The candidate also has experience with MS Active Directory administration, MS Office admin and configuration, LAN/WAN networking, and backup/recovery solutions. Familiarity with voicemail, telephone and data communications technology is an asset.

Threshold Financial Technologies Inc. is Canada's leading provider of ABM network management and transaction processing services to financial institutions and retailers. We are consistently at the leading edge of the industry, both in terms of technology solutions and customer service. Threshold's team is comprised of experienced, dedicated individuals who believe in making a positive difference.

Become part of a team of top professionals poised for significant growth, and receive a competitive compensation package including benefits and a company matched RRSP plan as well as an employee assistance program, on-site workout room and a caring company culture.

If you are ready to take the next step in your career, click Technical Support Coordinator. Include a half-page write-up of an accomplishment that best demonstrates your most significant work in your cover letter and we'll read your application first.

Threshold is an equal opportunity employer. While your interest is appreciated, only those selected for an interview will be contacted. No telephone calls or agency solicitation please.